These General Terms and Conditions govern the terms and conditions under which the online store LSSB, operated under Tax Identification Number PT298139472, with registered headquarters in Matosinhos, Portugal (hereinafter "LSSB"), will operate.
LSSB's service consists of providing a curated range of products and services, allowing the user (granted the status of customer) to order and purchase products online via www.lssb.art.
By using LSSB, you fully accept and agree to all terms and conditions set forth herein, as well as our Privacy and Cookies Policy. If you do not accept these conditions in whole or in part, you should not make purchases on LSSB. By browsing and placing orders, you commit to respecting all stated conditions.
LSSB reserves the right to update and amend these Terms and Conditions without prior notice. We advise customers to consult this page periodically.
Product Information and Prices
LSSB provides details regarding the characteristics, descriptions, materials, and imagery of each product. LSSB is committed to presenting product specifications clearly and correcting any typographical or display errors as swiftly as possible.
Prices are displayed in Euros (€) and include Portuguese VAT (IVA) at the statutory rate in force. Shipping charges are calculated and displayed clearly prior to order completion. Product descriptions, prices, promotional offers, and stock availability may be updated by LSSB at any time without prior notice.
Intellectual Property
LSSB is an independent online brand, and all services are operated directly by LSSB.
All content, branding, domain names, artwork, screen-print graphics, photography, and written text on www.lssb.art are the exclusive property of LSSB or authorized partners and are protected under Portuguese, European, and international copyright and intellectual property laws. Any reproduction, distribution, copy, or commercial exploitation of visual or written content without prior written permission from LSSB is strictly prohibited.
Payment Methods
LSSB accepts the following secure payment methods:
• Credit / Debit Card (Visa, Mastercard, American Express)
• Multibanco (ATM reference)
• MB WAY
• PayPal
• Bank Transfer
Once payment is confirmed, LSSB will process and prepare the order for dispatch. The customer will receive an email confirming payment alongside the official certified invoice.
Purchase Conditions & Product Availability
All products available on LSSB are offered subject to current stock limits. Because many items (such as hand-pulled screen prints, custom apparel, and handcrafted jewelry with natural crystals) are created in limited artisanal runs, availability may vary.
If an item becomes unavailable after an order has been placed, LSSB will contact the customer promptly via email or phone to arrange a suitable replacement, store credit, or a full and immediate refund.
Taxes & Duties
All prices displayed on LSSB are inclusive of Portuguese VAT (IVA). For orders shipped outside the European Union, customers are responsible for any local customs duties, import tariffs, or clearance charges imposed by the destination country.
Order Cancellation
Customers may request to cancel an order while it is still in the processing stage by emailing lssb.peace@gmail.com with the order number.
If the cancellation request is received after the parcel has already been dispatched, the package will proceed to delivery, and the customer may either reject delivery or follow our standard return process. LSSB reserves the right to decline processing orders in cases of suspected fraud, data inconsistency, or technical malfunction.
Right of Withdrawal (Cooling-Off Period)
In accordance with Portuguese Decree-Law no. 24/2014, consumers have the legal right to withdraw from the purchase contract within 14 (fourteen) calendar days from the date of physical receipt of the goods, without stating any reason.
To exercise this right, notify us via email at lssb.peace@gmail.com. Items must be returned in their original condition, unused, unwashed, and with all original tags and packaging intact. Returned items must be accompanied by the proof of purchase and return slip.
Refunds will be processed within 14 days of receiving the returned merchandise. Reimbursement will be issued via the original payment method used, unless explicitly agreed otherwise, at no additional cost to the customer.
Complaints & Dispute Resolution
Customers may submit questions, claims, or feedback by contacting lssb.peace@gmail.com.
In compliance with Portuguese law, consumers may also file formal complaints through the official Portuguese Electronic Complaints Book (Livro de Reclamações Eletrónico) at:
https://www.livroreclamacoes.pt/Inicio/
Disclaimer of Liability
Customers are responsible for maintaining the confidentiality of their account credentials. LSSB cannot be held liable for technical issues, server interruptions, or third-party carrier delays beyond our reasonable control, nor for minor organic variations inherent to handcrafted and naturally sourced goods.
Data Protection
All personal data is processed in strict compliance with the General Data Protection Regulation (GDPR). Please review our Privacy and Cookies Policy for full details.
Applicable Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Portugal. Any dispute that cannot be resolved amicably will be submitted to the competent Portuguese consumer arbitration centers (such as CICAP in the Porto region) or the judicial courts of Portugal.
